“The goal [of writing] is to get to the place where your usual judgy mind has been quietened, your easy opinions get reduced and you’re in a kind of holy state of not knowing anything.”
— George Saunders

The Operating Model in Context
Jargon is often used to obfuscate context in business discourse on operating models. We explore modern business theories to determine what operating models are and why they are important.
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The History And Evolution Of The Operating Model
A mainstay in business since the 2000s, the operating model is used to describe many things for different purposes. Tracing its evolution – from concrete objects to PowerPoint constructs – could help us reframe how it should be deployed in organizations.
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